Payment and Shipping

1. General shipping conditions

1.1 The products are delivered all over the world except for Russia and Belarus.

1.2 Shipping costs will be charged additionally and shown separately on the product page, in the shopping cart system and on the order page.

1.3 If a delivery should come back because of undeliverability due to an error in the delivery address indicated by the buyer, the Seller must insist unfortunately on a renewed instruction of the forwarding expenses.

1.4 If the buyer insists on delivery by an alternative shipping company, this must be clearly stated in the purchase process or clarified before the purchase.

1.5 If you request a different type of shipment than the standard shipment offered by our webshop (DHL Premium Standard Shipping and DHL Express Shipping), the shipping costs will be replaced up to the amount of the offered costs of a standard shipment in case of cancelation of your order.

2. Shipping costs

(inclusive of legally applicable VAT)

Domestic shipping (Germany)

Standard: 8 

Express: 27,5 €

Deliveries to foreign countries:

Zone 1 European Union I (Belgium, Luxemburg, Netherlands)

Standard: 20,5 €

Express: 90,7 €

Zone 2 European Union II (Austria, Denmark, France, Monaco)

Standard: 20,5 €

Express: 99,75 €

Zone 3 European Union III (Czechia, Vatican City, Italy, Poland, Spain, Ireland, United Kingdom (Northern Ireland))

Standard: 21 €

Express: 104,7 €

Zone 4 European Union IV (Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Sweden)

Standard: 21 €

Express: 109,9 €

Zone 5 (Faroe Islands, Andorra, San Marino, Gibraltar, Guernsey, Jersey, United Kingdom (4 our of 5 regions))

Standard: 27 €

Express: 85,5 €

Zone 6 (Bosnia & Herzegovina, Norway, Serbia, Montenegro, Iceland, Turkey, Albania, North Macedonia, Kosovo) 

Standard: 35 €

Express: 94 €

Zone 7 ( United States (59 of 62 states), Canada, Mexico)

Standard: 41 €

Express: 100,5 €

Zone 8 (China, Hong Kong SAR, India, Japan, Malaysia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand)

Standard: 40,5 €

Express: 110,5 €

Zone 9 (Australia, Bahrain, Egypt, Indonesia, Kuwait, New Zealand, Oman, Philippines, Qatar, Saudi Arabia, South Africa, United Arab Emirates, Yemen)

Standard: 55 €

Express: 125 €

Zone 10 (Angola, Argentina, Aruba, Bahamas, Barbados, Belize, Benin, Chile, Ethiopia, Bermuda, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cook Islands, Costa Rica, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Eritrea, Falkland Islands, Fiji, French Guiana, Gabon, Gambia, Ghana, Grenada, Cape Verde, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Macao SAR, Madagascar, Malawi, Mali, Cameroon, Martinique, Mauritania, Mauritius, Mayotte, Caribbean Netherlands, Chad, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Réunion, Rwanda, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, Samoa, Senegal, Seychelles, Sierra Leone, South Sudan, St. Vincent & Grenadines, Sudan, Suriname, Eswatini, Tanzania, Togo, Tonga, Trinidad & Tobago, Zambia, Zimbabwe, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Central African Republic, Venezuela, Vietnam, Antigua & Barbuda, St. Barthélemy, United States (3 of 62 states), British Indian Ocean Territory, Equatorial Guinea, Anguilla, British Virgin Islands, Cayman Islands, French Polynesia, French Southern Territories, São Tomé & Príncipe, Somalia, St. Pierre & Miquelon, Pitcairn Islands, Solomon Islands, Wallis & Futuna, Afghanistan, Georgia, Lebanon, Algeria, Armenia, Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, Greenland, Iraq, Jordan, Kazakhstan, Laos, Libya, Maldives, Moldova, Mongolia, Morocco, Myanmar (Burma), Nepal, Pakistan, Papua New Guinea, Tajikistan, Timor-Leste, Tunisia, Turkmenistan, Uzbekistan, Kyrgyzstan, Niue)

Standard: 55 €

Express: 139 €

Zone 11 (Ukraine)

Standard: 29 

Express: 153 €

Zone 12 (Switzerland)

Standard: 30 €

Zone 13 (Israel)

Standard: 35 

Express: 135,5 €

3. Delivery periods

1. Each piece is manufactured individually and made to order. Taking into account the production time, the delivery time is longer than standard DHL delivery times. The delivery time will be based on the expected delivery date.

Special collections (ex. Christmas, St. Valentine's, In Stock) can have different production times, please check the description of the collection and products. 

If not stated differently:

Standard: 2 weeks for production + 1-3 work days

Express: 2 weeks for production + 1 work day

Deliveries to foreign countries:

Standard: 2 weeks for production + 2-9 work days

Express: 2 weeks for production + 1 work day

Standard: 2 weeks for production + 2-3 work days

Express: 2 weeks for production + 1 work day

Standard: 2 weeks for production + 5-10 work days

Express: 2 weeks for production + 1-2 work days

Standard: 2 weeks for production + 6-16 work days

Express: 2 weeks for production + 1-3 work days

Standard: 2 weeks for production + 6-15 work days

Express: 2 weeks for production + 1-4 work days

Please note that deliveries are not made on Sundays and other holidays.

Additional delivery time may apply due to the custom procedures.

4. Terms of payment

For domestic deliveries (Germany) the following payment options are available:

- Payment via credit card
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)

In case of deliveries to a foreign country, you have the following payment options:

- Payment via credit card
- Payment via PayPal
- Payment via PayPal (credit card, direct debit, invoice)

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.