Payment and Shipping


1. General shipping conditions

1.1 The products are delivered all over the world.

1.2 Shipping costs will be charged additionally and shown separately on the product page, in the shopping cart system and on the order page.

1.3 If a delivery should come back because of undeliverability due to an error in the delivery address indicated by the buyer, the Seller must insist unfortunately on a renewed instruction of the forwarding expenses.

1.4 If the buyer insists on delivery by an alternative shipping company, this must be clearly stated in the purchase process or clarified before the purchase.

1.5 If you request a different type of shipment than the standard shipment offered by our webshop (Standard DHL Shipping and Express DHL Shipping), the shipping costs will be replaced up to the amount of the offered costs of a standard shipment in case of cancelation of your order.

2. Shipping costs

(inclusive of legally applicable VAT)

Domestic shipping (Germany):

Standard: 0 €

Express: 14.90 €

Deliveries to foreign countries:

EUROPEAN UNION I and II
Standard: 0 €

EUROPEAN UNION I
Express: 35.00 €

EUROPEAN UNION II
Express: 25.00 €

EUROPE (NON-EU)
Standard: 19 €

Express: 51 €

NON-EU
Standard: 31 €

Express: 61 €

RUSSIA
Standard: 31 €

Express: 51 €

USA+MEXICO
Standard: 36 €

Express: 51 €

ASIA
Standard: 36 €

Express: 51 €

WORLDWIDE
Standard: 43 €

Express: 61 €

3. Delivery periods

1. Each piece is manufactured individually and made to order. Taking into account the production time, the delivery time is longer than standard DHL delivery times. The delivery time will be based on the expected delivery date.

Special collections (ex. Christmas, St. Valentine's) can have different production times, please check the description of the collection and products.

If not stated differently:

GERMANY
Standard: 2 weeks for production + 1-2 work days

Express: 2 weeks for production + 1 work day

Deliveries to foreign countries:

EUROPEAN UNION I 
Standard: 2 weeks for production + 2-9 work days

Express: 2 weeks for production + 1 work day

EUROPEAN UNION II
Standard: 2 weeks for production + 2-3 work days

Express: 2 weeks for production + 1 work day

EUROPE (NON-EU)
Standard: 2 weeks for production + 5-10 work days

Express: 2 weeks for production + 1-2 work days

NON-EU
Standard: 2 weeks for production + 6-16 work days

Express: 2 weeks for production + 1-3 work days

RUSSIA
Standard: 2 weeks for production + 5-15 work days

Express: 2 weeks for production + 1-3 work days

USA+MEXICO
Standard: 2 weeks for production + 6-14 work days

Express: 2 weeks for production + 1-3 work days

ASIA
Standard: 2 weeks for production + 6-11 work days

Express: 2 weeks for production + 1-3 work days

WORLDWIDE
Standard: 2 weeks for production + 6-15 work days

Express: 2 weeks for production + 1-4 work days

Please note that deliveries are not made on Sundays and other holidays.

Additional delivery time may apply due to the custom procedures.

4. Terms of payment

For domestic deliveries (Germany) the following payment options are available:

- Payment via credit card
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)

In case of deliveries to a foreign country, you have the following payment options:

- Payment via credit card
- Payment via PayPal
- Payment via PayPal (credit card, direct debit, invoice)

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.